Each time you write to an ECU, the WRT software asks you to confirm that you have completed the displayed checklist (as shown below), before attempting to write to the ECU. These items are very important, and failing to make sure you have checked each one can result in a failed flash.
If you have not checked all of those items, to make sure you will have problem free flashing, then you are responsible for the failure, and any associated losses such as the Bin File Key.
We include these checks to prevent issues, and every customer must agree that they have done these checks before clicking OK.
If you just click OK, and do not do these checks, Woolich Racing will not accept responsibility for your own actions, or the loss of your Bin File Key. You will need to repurchase a new Bin File Key to continue.
While we do understand that there will be a learning curve when you first start using the software, we will offer assistance and leniency for some mistakes. But, we can only offer to correct a limited number of 'accidents', and once you have some experience with the software, you are fully responsible for any losses caused by your own actions, or inactions. Basically, new customers will have a short grace period, and after that, full responsibility to do these checks, rests with the customer.
Please make sure you have completed ALL of those required checks before proceeding to write any ECU.
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