This article applies to all of the USB v3 and Log Box D v3 interfaces. These devices have a software program (firmware) on them which allows them to talk to the WRT software and the ECU. When the communication is connected to the computer and the WRT software is started, the software will check the firmware on the interface to make sure it is the latest version.
Sometimes a firmware update can fail due to internet connectivity, a damaged USB cable or other reason. If you find yourself in this situation please
do not panic as the Woolich Racing technical support team have seen these problems before. Please
open a support ticket so that we can provide you with further information to get you up and running again.